SAP CRM Online Training

SAP CRM Online Training

Glim Technologies will provide the best SAP CRM Online training with 100% placement support and affordable cost. We organize a systematic SAP CRM course syllabus for the students in SAP CRM online training. SAP CRM course is available on both SAP CRM weekdays classes and SAP CRM weekend classes at Glim Technologies. Our SAP CRM online training faculty has a lot of real-time experience and well qualified in training the professionals. We will provide the best SAP CRM online training with expert trainers. Contact 09962 734 734 for more details and SAP CRM free demo classes.

SAP CRM Online Course

Learning SAP CRM online course in Glim Technologies will bring you up in the career of booming technology. We are one of the best SAP CRM online training institute in India Which provides SAP CRM online courses and they can handle from basics to expert level of training. Our instructor guides you with a great example and ideas to explore knowledge. SAP CRM online training will provide perfect Hands-on-training and directly connect with real-time environments. We will provide SAP CRM basic to advance level of training to the students. In Glim Technologies, SAP CRM online trainers have trained more than 100+ students so far with successful placements. We are the best choice for learning SAP CRM course at an affordable cost.

One to One Training

Get 1-to-1 Live Instructor Led Online Training in flexible timings.

Program Fees:₹ 45,000
Discount Price:₹ 30,000

Online Classroom

Attend our Instructor Led Online Virtual Classroom.

Program Fees:₹ 40,000
Discount Price:₹ 25,000

Frequently Asked Questions

How Do I Enrol For The SAP CRM Online Training At Glim Technologies?

You can contact at 09962 734 734 or email to or fill our form in website to join SAP CRM online training at Glim Technologies

What to do if I miss one (or) more my SAP CRM Online classes?

No worries. It might happen. We will reschedule your SAP CRM online classes as per your convenience within the stipulated course duration with all such possibilities. And if you want you can get the pre recorded video of that SAP CRM online class.

How Equipped Are The SAP CRM online training Faculties At Glim Technologies?

Top-notch professional SAP CRM Online trainer who understands how to convey things in technical as well as subject matter experts.

What are the modes of training offered for SAP CRM Online Course?

We offer SAP CRM course in “Live Instructor-Led Online Training” mode. Through this way you won’t mess anything in your real-life schedule. You will be shared with live meeting access while your session starts.

Can I attend a demo SAP CRM online course session?

You can get a sample SAP CRM online class recording to ensure you are in right place. We ensure you will be getting complete worth of your money by assigning a best instructor in that technology.

What are the payment options?

Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email. Debit Card / Credit Card, American Express, Master Card, or PayPal.

I have more queries?

You can reach us through 09962 734 734. Or you can share your queries through Estimated turnaround time will be 24 hours for emails.

SAP CRM Online Training

SAP CRM is a secure and customized ERP tool made for integrating the methods of systematization, automating and synchronizing customer relationships comprises various activities. From sales and marketing to customer services, customer care, technical support, the measure of customer relationship and forming up of efficient CRM strategies and more; this current module of SAP takes care of it all. With the deals, marketing and consumer service teams fast growing a front line for clients, companies are searching for end-to-end solutions in concerns to wider consumer insights, personalized appointments and the important steps for standing in front of their match. They are seeing for intelligent approaches for maintaining and earning the loyalty of their happy customers. Committed to the cause of promoting a corporation with it clients, SAP CRM enables these businesses to equip their teams with SAP cloud solutions and empowers them to win more business.

SAP CRM Certification

AWS (Amazon Web Services) Examination is basically for cloud platform certification. It have three levels.

Level 1 Cloud Foundation:

  • Cloud Practitioner

Level 2 Associate:

  • Solutions Architect(Architect)
  • SysOps Administrator(Operations)
  • Developer(Development)

Level 3 Professional:

  • Solutions Architect(Architect)
  • DevOps Engineer(Operations & Development)

Other Certification:

  • Advance Networking
  • Security
  • Machine Learning
  • Alexa Skill Builder
  • Data Analytics
  • Database

Syllabus For SAP CRM Online Training

  • Business Process
  • How CRM Module works in R/3
  • Implementation Training
  • Integration with other Modules
  • Introduction to CRM
  • Architecture and components
  • Introduction in People-centric CRM (PC UI)
  • Master Data
  • Business partner
  • Organizational model
  • Product master
  • CRM business transactions
  • Activity management
  • Partner determination
  • Actions
  • CRM Sales
  • Call planning
  • Activity management in mySAP CRM Sales
  • Area management
  • Opportunity Management
  • Copy control
  • Quote management
  • Order management
  • Special functions in quote and order management
  • Pricing in mySAP CRM Sales
  • Contract management
  • Rebate processing
SAP CRM E-Commerce solutions
  • Web shop administration (Web-based)
  • Superuser / user administration
  • Maintaining and explaining the product catalog (views, documents, BAdIs, product catalog export, external catalogs, Web-based maintenance.
  • Pricing in the Web shop using the Internet Pricing Configurator (IPC) – Marketing functions
  • E-service
  • Additional functions
SAP CRM Service (Installed base management)
  • Service contract processing:
  • Service agreements
  • Service contracts
  • Service plans
  • Usage-based billing
Service order processing
  • Resource planning
  • Service confirmation
  • Service billing
  • Product service letter
  • Warranty claims
Complaints and returns processing
  • Complaints and returns
  • In-house repair processing
  • Case management
IC client
  • Introduction, terminology
  • Architecture, landscape
  • Agent functions and processes in the IC
  • Creating IC profiles
  • Configuring components
  • IC management functions – Call lists – Scripting
IC Web Client
  • Architecture and technology
  • Agent functions and operating the IC
  • Creating IC profiles
  • Configuring components such as the navigation bar and the transaction launcher
  • IC manager portal:
  • IC manager dashboard
  • Management call lists
  • Interactive scripting
  • IC workforce management
  • Marketing management in mySAP CRM
  • Marketing and campaign planning
  • Planning and performing marketing projects
  • Marketing Calendar
  • Overview of marketing analytics
  • Personalized mail forms
  • Segmenting business partners
  • Lead Management
  • Campaign automation
  • External List Management
  • Special functions in campaign management
  • Couponing
  • CRM Middleware
  • Connecting an SAP back-end system to an SAP CRM system
CRM Middleware / administration console
  • Messaging BDoc
  • Initial load / delta load / request
  • Data flow, configuration and monitoring
  • Connecting an external system using the XIF adapter
  • Architecture and technical configuration for field applications (mobile)
  • CRM Middleware: synchronizing BDoc and consolidated database
  • Minor / major realignment
  • Analytical CRM
  • Analytical methods
  • Measurement (data extraction and reporting)
  • Forecasts (data mining with a decision tree, scoring, association analysis, ABC classification)
  • Optimizing (using analytical results in CRM processes)
  • Planning (CRM planning applications)
Analytical scenarios
  • Interaction channel analyses
  • Customer analyses
  • Marketing analyses
  • Sales analyses
  • Service analysis

SAP CRM Online Training Testimonials

Thanks a lot to online training in Glim Technologies, and trainers and management team for the brilliant Sessions and Support which is given after training helping us to sit for practical’s and arranged separate session for Global Certifications from SAP. Training really helped me how to deploy that in real system. Overall, highly recommended to anyone seeking SAP CRM.


Good learning experience. Well eligible trainers. The best SAP CRM online training institute for Online training. I got in depth knowledge of SAP CRM over here. They trained us very well and the online classes are record-able. They even gave us a good placement. Thanks a lot Glim Technologies..


I did my SAP CRM online training on Glim Technologies. Learning it was very good experience for me and trainer given us more real-time project based 100% Industrial training it really helped me to fetch a job. I am very happy and big thanks to my trainer and Glim Online Training…